that you must insert in an “automatic” way and that must include the following points:
These are the points that all the operating manuals have in common. Then, there are some more specific points that vary from activity to activity, but do not fear because by continuing to read you will understand what I mean.
Very often, to save money, entrepreneurs choose to create a home-made operating manual : they take parts of manuals here and there, copy them around and think they have created a valid low-cost operating manual .
The only flaw (and not a small one!) of this strategy is that if your affiliate gets into trouble… you will literally panic. You do not have a rescue team that can intervene and your affiliate will go to the lawyer: he will ask for your operating manual and your franchising contract ( commercial affiliation contract ) and will terminate the working relationship.
If you have not written down
in black and white in your manual all the advice you have given during the training to your affiliates you will NEVER be able to win the case against those who c level executive list want to abandon you. You have no proof of having told them how to act in case of difficulty.
This is why writing a complete operating manual in all its parts the next step is to put is of fundamental importance:
Without guidance each affiliate
risks developing the habit that is most comfortable for them, but that does not help you. For this reason, it is very important to establish from the beginning what are the tw lists rules to follow and what are the procedures.
So let’s see how to write an operating manual in practice.