When writing your absence messages for WhatsApp Business, take into account the following tips so that you do not leave out important information in this type of text:
- Use fresh, friendly recent mobile phone number data and approachable language.
- Please indicate your business hours or specify when you will be back.
- Provide an explanation as to why you are unavailable (vacation, after hours, etc.)
- Provide an alternative means of contact (email or another number if applicable).
- Include a direct link to your product and service catalog.
8 Examples of absence messages for WhatsApp Business
WhatsApp absence messages have multiple use cases, depending on the type of business and your company’s needs:
1. Absence message to inform the business hours
Hello! We are currently out of business hours. We will answer your query starting at (time) tomorrow. Thank you for writing to us!
2. Message of no acknowledgement
Thank you for contacting (name of professional or company). We have received your message and will contact you shortly.
3. Absence message informing service maintenance
Please leave us a message at (business email address) so top 15 postimage alternatives in 2024 we can assist you. Thank you for your patience and understanding.
4. Absence message due to vacation or long periods
“Dear customer, we will be out of service until date, due to (vacation, international conference, training, etc.). We will be happy to assist you upon our return.”
5. Message of absence due to holidays
We wish you and yours a happy holiday season! We are also taking some time to celebrate. If you like, write to (business email) and we will respond as soon as we are back.
6. Out of Office Message Offering Emergency Contact
Hello! We are currently unavailable. If this is an emergency, ex mobile phone numbers please contact (this phone number, email, etc.).
7. Absence message + catalogue
Hello! We received your message and will attend to you from (business hours). In the meantime, enjoy our variety of products and services in our catalog (direct link).
8. Absence message to report congestion + FAQ
Dear customer! Nice to meet you. We are currently receiving many queries so we will respond to you in order of message as soon as possible. In the meantime, if you like, you can check our FAQ section at this link (link). Thank you for your patience!